Product Specialist

Ready to grow your talent and make an impact? Join us and become part of a company that leads the digital transformation!​

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We are looking for a Product Specialist to join our Onboarding & Signature Solutions team, who will be responsible for identifying and matching technology opportunities with the customer’s business requirements and objectives, as well as supporting channel partner training and enablement.​

YOUR NEW KEY RESPONSIBILITY:​

• Support partners and customers on electronic signature and onboarding solutions​

• Advise customers and partners on configuring, sizing, and integrating the e-signature and onboarding software suites into their existing IT environments​

• Assist sales, pre-sales and project managers by providing technical expertise, flexibility and a superior customer focus​

• Prepare proofs of concept, which may include application installation, configuration, customization, and occasional coding​

• Update product documentation in the knowledge base​

• Provide support to both internal and external stakeholders​

• Offer technical instructions to specialists and teams, both internally and externally​

• Prepare and deliver demos of signature and onboarding solutions to customers during the project management phase​

• Maintain and strengthen customer relationships, identifying and communicating customer needs internally.​

YOU MAY BE A FIT FOR THIS ROLE IF YOU HAVE:​

• Degree degree in Computer Engineering, Informatics, or a related field​

• Proven experience with Qualified Trust Services, particularly in Qualified Electronic Certificates​

• Strong understanding of web application architecture​

• Ability to articulate complex technical concepts clearly in technical whitepapers​

• Demonstrated ability to build and maintain relationships with technical stakeholders across all levels of a customer organization​

• Experience discussing and evaluating complex technical challenges with internal development team​

• Ability to navigate and resolve complicated technical and political situations with partners and customers​

• Fluency in both spoken and written English​

• Flexibility, reliability and a strong aptitude for quickly learning new products and technologies​

• It's a plus: knowledge of an additional European language (e.g., French or Spanish), understanding of project management techniques, and familiarity with e-signature and onboarding platforms.​

WHAT WE ARE OFFERING:

• Working in an exciting and innovative market environment ​

• Flexible working hours, uncomplicated holiday planning and home office ​

• Dynamic and open-minded working atmosphere with attractive benefits ​

• An international and motivated team that welcomes YOU!​